Q. How do I print in the library?

Instead of installing individual printers, you will install one print queue which will hold your print job. Then you will go to any printer set up to work with the queue and scan your fob. Tap your print job on the screen to select it to be printed. The job(s) will print and you will be automatically logged out of the printer.

Steps to printing:

1. Open the document you want to print, and open the print dialog box.
    
2. Look for the "HC-FollowMe-Printer" option when selecting a printing destination.
   
    
3. Print your document.
    
4. Go to the printer where you wish to retrieve your items. If you set the job to print in color, make sure to pick it up from a printer capable of color printing. (The printer on the street-level of the library is a color printer.)
    
5. Scan your fob or sign into the printer using your Augsburg username and password.
    
6. Select "Print Release."
    
7. Select the job you want to print, and the print button to print it.
   
    
8. If you do not need to print a document any longer, you can select it and then the trash icon instead. Printing in grayscale and double-sided will save on paper and toner. 

Please note: Print jobs will expire if not printed in a timely manner. Jobs will expire after 4 hours if not released to be printed. If you forget to pick up your printed item, you can always resend the file.

For additional questions about printing or if you need help getting the FollowMe-Printer driver installed on your personal computer, please contact the Tech Desk.